Ordering repeat prescriptions
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOnline
- post your repeat slip in the repeat box in the surgery lobby, please ensure that all items required are clearly marked
Dispensing
We are able to dispense prescriptions to all our patients, except the few who live within a mile of a chemist. Urgent prescriptions will be dispensed before you leave the surgery after your appointment.
For any problems please contact us.
Collecting your prescription
You can usually collect your prescription 3 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
Medication reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
If you have been advised by the surgery that your medication review is due, please use our medication review form.
Alternatively, you may request an appropriate appointment to avoid unnecessary delays to further prescriptions.
As part of their medication management, some patients may receive questionnaires which we will need patient to complete as part of their long term condition management.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.