Prescriptions

Ways of ordering your repeat medication

When ordering medication please allow 3 WORKING DAYS for repeat medication, and requests for items not on repeat can take longer as these need to be processed by your GP.

To order medication you have 4 options:

  • Post your repeat slip in the repeat box in the surgery lobby – please ensure that all items required are clearly marked
  • Via the dispensary email – nwicb.shipdhamdispensary@nhs.net. Please include your name, date of birth, address and clearly state the items required.
  • Online via the NHS app – please send requests for items that are not on repeat on a separate request.
  • Use our Managed repeat service – reorder next month’s medication when collecting this month.

Dispensing

We are able to dispense prescriptions to all our patients, except the few who live within a mile of a chemist. Urgent prescriptions will be dispensed before you leave the surgery after your appointment.

For any problems speak to the dispensary team or email nwicb.shipdhamdispensary@nhs.net.

Medication reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

If you have been advised by the surgery that your medication review is due, please use our Medication Review form.

Alternatively, you may request an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescriptions charges and exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item) £9.65
  • 12 month prepayment certificate (PPC): £111.60
  • 3 month PPC: £31.25

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website.