Ways of ordering your repeat medication
- By using our online services, SystmOnline. If you are not registered to use this service, please complete our Register for Online Services form.
- Managed Repeats
- By email: firstname.lastname@example.org
- In person – post your repeat slip into the box in the front lobby having clearly marked the items required.
Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
We are able to dispense prescriptions to all our patients, except the few who live within a mile of a chemist. Urgent prescriptions will be dispensed before you leave the surgery after your appointment.
For any problems speak to dispensary manager Lisa Catchpole or email email@example.com.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
If you have been advised by the surgery that your medication review is due, please use our Medication Review form.
Alternatively, you may request an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescriptions charges and exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item) £9.35
- 12 month prepayment certificate (PPC): £108.10
- 3 month PPC: £30.25
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website.