Before booking an appointment with one of our clinicians, it may be worth looking at our self-referrals page to check if a surgery appointment is needed for the service you require.

How to request an appointment

You can make an appointment in the following ways:

It is your decision which doctor you choose to see.

Please note locum doctors also assist from time to time when a partner is on holiday.

Improved access

Our practice engages in a pilot scheme providing improved access for patients to a range of healthcare professionals.

Shipdham Surgery offers a range of pre-bookable appointments each weekday morning between 07:30 and 08:00 and during selected times at weekends to patients.

Please contact reception for more information.

Access clinic

For patients who have recent onset medical conditions and who feel they cannot wait to be seen until the next available routine appointment, we operate a same-day access clinic. To get an appointment in this clinic, patients will be required to call us at 08:00 on the day they need to be seen, and no later than 10:00.

Please telephone the practice on 01362 820 225.

We do ask patients to call as close to 08:00 as possible. Patients will be given a dedicated time for their appointment in the access clinic, however be aware that there may be a delay as the clinic can run behind.

Practice nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly. Appointments are available during morning and afternoon surgeries.

Please Request an Appointment with a Nurse or Healthcare Assistant online.

Missed appointments

In January 2020 there were 87 missed appointments. If you cannot attend for your appointment, please cancel it as soon as possible to avoid wasting valuable time.

Appointments can be cancelled using our Cancel an Appointment triage.